Terms of Service

1. Acceptance of Terms

By accessing or using the Notermed platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

Notermed provides AI-powered medical transcription and clinical documentation services designed for healthcare providers. The Service includes:

• Real-time audio transcription of medical consultations
• Automated clinical note generation
• Patient visit history management
• Knowledge base and clinical decision support tools
• Mobile applications for iOS and Android

3. User Accounts

3.1 Registration

To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Eligibility

The Service is intended for use by licensed healthcare providers and their authorized staff. By using the Service, you represent that you have the legal authority to practice medicine or provide healthcare services in your jurisdiction.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to the Service
• Interfere with or disrupt the Service
• Use the Service to transmit malware or harmful code
• Resell or redistribute the Service without authorization

5. Healthcare Provider Responsibilities

As a healthcare provider using the Service, you acknowledge and agree that:

• You are solely responsible for the medical care you provide to patients
• The Service is a documentation tool and does not provide medical advice
• You must review and verify all generated clinical notes before use
• You are responsible for obtaining patient consent for recording
• You must comply with all applicable healthcare regulations

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Notermed and are protected by international copyright, trademark, and other intellectual property laws.

7. Payment Terms

If you subscribe to a paid plan, you agree to pay all applicable fees. Fees are non-refundable except as required by law or as explicitly stated in these Terms.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTERMED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NOTERMED DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY ACCURATE.

10. Indemnification

You agree to indemnify and hold harmless Notermed and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account at any time for any reason, including violation of these Terms. Upon termination, your right to use the Service will immediately cease.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes through the Service or via email. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

14. Contact Information

For questions about these Terms, please contact us at: